Effective Date: 24-Nov-2025
Last Updated: 24-Nov-2025

Privacy Policy

This Privacy Policy describes the policies of Claudia Cantoni, Ticino, Switzerland, email: info@claudia-cantoni.com, regarding the collection, use, and disclosure of your information that we collect when you use our website (https://claudia-cantoni.com/) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised version on the Service. The updated Policy will become effective 180 days after being posted, and your continued access or use of the Service after that time will constitute your acceptance of the revised Policy. We therefore recommend reviewing this page periodically.

Information We Collect

We will collect and process the following personal information about you:

• Name
• Email Address
• Mobile Number

How We Use Your Information

We will use the information we collect about you for the following purposes:

• Marketing / Promotional
• User account creation
• Testimonials
• Customer feedback collection
• Enforcing Terms & Conditions
• Payment processing
• Support
• Administrative information
• Targeted advertising
• Managing customer orders
• Site protection
• User-to-user comments
• Dispute resolution
• User account management

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your permission, and only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to third parties without your consent, except under limited circumstances as described below:

• Analytics

We require such third parties to use the personal data we transfer only for the purpose for which it was transferred and to retain it no longer than necessary to fulfil that purpose.

We may also disclose your personal information for the following reasons: (1) to comply with applicable laws, regulations, court orders, or other legal processes; (2) to enforce the agreements we have with you, including this Privacy Policy; (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged with or acquired by another company, your information may be transferred to the new owner.

Retention of Your Information

We will retain your personal information for between 90 days and 2 years after your account is closed or for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy. Some information may be retained for longer periods for legitimate reasons such as legal compliance, dispute resolution, or fraud prevention. Residual anonymous or aggregated information that does not identify you (directly or indirectly) may be stored indefinitely.

Your Rights

Depending on applicable law, you may have the right to access, rectify, or delete your personal data, receive a copy of your personal data, restrict or object to active processing, request that we transfer your personal data to another entity, withdraw consent previously given, or lodge a complaint with a regulatory authority. To exercise these rights, you may contact us at info@claudia-cantoni.com. We will respond in accordance with applicable law.

You may opt out of direct marketing communications or profiling we carry out for marketing purposes by contacting us at info@claudia-cantoni.com.

Please note that if you do not allow us to collect or process the required personal information, or withdraw consent for its processing, you may not be able to access or use certain services for which the information is required.

Cookies and Tracking Technologies

To learn more about how we use cookies and to manage your preferences, please refer to our Cookie Policy.

Security

The security of your information is important to us, and we will use reasonable measures to prevent loss, misuse, or unauthorized alteration of your data. However, due to the inherent risks of online transmission, we cannot guarantee absolute security. You acknowledge that you transmit information at your own risk.

Complaints / Data Protection Officer

If you have any questions or concerns regarding the processing of your information, you may contact our Data Protection Officer at:
Claudia Cantoni, Ticino, Switzerland
Email: info@claudia-cantoni.com